Overview

We review this Privacy Statement regularly. Occasionally we may need to make changes or additions to this Statement that may affect how we handle your data. We will indicate on this page when the Privacy Statement has changed so please refer to this link for the latest version. This Privacy Statement was last reviewed and updated in October 2017.

  1. Personal Data We Collect
  2. How We Use Data
  3. How We Use Your Personal Data
  4. Sharing Your Personal Data
  5. International Transfers of Your Personal Data
  6. Securing Your Personal Data
  7. Updating or Deleting Your Personal Data
  8. Marketing
  9. Your Rights
  10. Contact Information

Personal Data We Collect

During our relationship with you we may collect personal data, such as your name, job title, company, address, telephone number, email address, payment card information, and IP address. We may also place cookies on your device when visiting our websites or interacting with our services.  Our Cookies Policy provides more detail on our use of cookies. 

We collect your personal data throughout our relationship with you when:

  • You fill in a form on our website.
  • You visit our website and cookies are placed onto your device. 
  • You hand a business card to The Information Collective or one of our representatives.
  • You sign up for one of our The Information Collective member subscriptions.


How We Use Your Personal Data 

We use this information to:

  • Improve your experience when using our website when a cookie is placed on your device.
  • Understand how you have interacted with our website or materials that we have sent to you.
  • Provide you with more information about The Information Collective and our services when you provide us with your contact details.
  • Provide you with the services that you have requested. 
  • Manage our relationship with you as a client or prospective client including billing and invoicing.
  • Audit our website visitors’ use and experience when browsing our website.

Consent: Some of the law that apply to us require us to tell you the legal reason for using your personal data.  This gives you the opportunity to withdraw your consent or object to our use of your personal data.

Where required, we collect your consent to use your personal data.  Where we rely on your consent to use your personal data we will always make it clear that you have the option to provide us with your data voluntarily.  You have the right to withdraw your consent at any time.  For more information on how to manage your consent, contact info@theinformationcollective.com

Our Legitimate Interests: In many cases using your personal data is core to our legitimate business interests.  Where we use your personal data for these purposes you have the right to object to our use of your personal data.  You can object by contacting info@theinformationcollective.com

We use your personal data for our legitimate interests to provide you with marketing information about our products and services via direct mail, to process your payments to The Information Collective, and to provide you with contact you in relation to a product or service you have purchased from us.    

Legal Requirement: At times we may be requested to use your personal data in order to comply with a legal or regulatory obligation.  Whether this is the case we will always ensure that any use of your personal data meet with the legal standards in your country. 


Sharing your Personal Data

From time to time, The Information Collective will engage other companies to provide our services to you and/or help us to manage our business. Your information will not be disclosed to any third parties except where we have your approval, or where sharing your data is necessary to deliver our service to you, or where disclosure is required by law. We will never sell your data to a third party. 


International Transfers of your Personal Data

In providing services to you, we may need to transfer your personal data to our technology service providers outside of the European Economic Area (EEA).  These providers support us in delivering our products and services to you.  We have carefully selected these providers based on their reputation for delivering high quality services and maintaining high levels of data privacy and security. 

In most cases we make sure that our third parties agree standard contractual clauses approved by the European authorities, no matter where our third party is based. We also use other approved data transfer frameworks such as the US Privacy Shield and Binding Corporate Rules.  In all cases we seek assurance that any personal information that is transferred outside the EEA will be treated securely and in accordance with this Privacy Statement. Our providers must offer the same level of protection required by data privacy law.


Securing Your Personal Data

The security of your personal data is of the highest importance to us.  This is why we have put in place technical and organizational to ensure a level of security that is appropriate to the risk. We will also take all reasonable precautions to ensure that our staff and employees who have access to information about you have received adequate training. We require the same standard of anyone who does business with us. 


Updating or Deleting Your Personal Data

When you register online for The Information Collective’s services, you can view and update your personal data by logging onto the site and following the relevant instructions. To ensure any details we hold about you remain accurate, please update your personal information if it changes.

If you close your account we may, for limited periods and in accordance with applicable law, retain some personal information in order to comply with legal obligations or for other proper purposes, such as collecting outstanding debts or resolving disputes.


Marketing 

Use of your personal data for marketing purposes is carried out in line with rules on privacy of electronic communications. Occasionally, we may contact you with information about other The Information Collective services which we think may be of interest to you. However, we will only do so when you have given your prior consent to being contacted in this way and/or subject to relevant legal requirements.

If you are no longer happy to receive marketing information, please contact us either by e-mail at info@theinformationcollective.com. If you no longer wish to receive certain specific material, you may unsubscribe by replying with an email and writing UNSUBSCRIBE in the subject line


Your Rights

You have a right to request a written copy of the personal information The Information Collective holds about you (we may, in accordance with applicable data protection laws, charge a small administrative fee for this) and to have any inaccurate information about you corrected. You also have the right to request that we stop using your details for marketing activities and other promotional activities. You may have further rights regarding the processing of your personal data under applicable law. All requests should be made to info@theinformationcollective.com

You also have the right lodge a complaint with The Information Collective’ supervisory authority, the Information Commissioner’s Office.  This is the body who is responsible for ensuring that we correctly follow the General Data Protection Regulations 2016.  You can contact the ICO at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel: 0303 123 1113


Contact Information 

The data controller is The Information Collective Limited. Requests for further information about our Privacy Statement can be sent to the Data Protection Officer at info@theinformationcollective.com